Exploring Social Media Monitoring: An Industry Survey.

Posted: February 24, 2010 in Branding, Cyber Culture, Digital Marketing, Human Communication, Predictions, Social New Media Knowledge
Tags: , ,

It has taken social media to get corporations thinking more seriously about all those web possibilities.

Using Social Media to create the communities of brand loyal Internet savvy users, corporations can learn so much about why consumers adore or hate their brand.

But the knowing of when and how to communicate will be one of the first challenges.

James Falls from the Social Media Explorer makes his comments :

You could say the social media monitoring industry has been the single fastest-growing niche in the world of technology over the past three years. As more companies engage in social media, participate in conversations and launch social media initiatives, the demand to monitor what is being said and analyze that data is critical for companies to not only read and react, but also fund and staff social initiatives.

Read more about this article, courtesy of the Social Media Explorer at :

http://www.socialmediaexplorer.com/2010/02/24/exploring-social-media-monitoring-an-industry-survey/

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